Cookie policy
Cappital uses cookies. We place these when you visit our website or when you open an email sent by us on your computer, laptop, tablet or mobile phone. Some cookies are only placed after you have given your consent. You can change or withdraw this permission at any time by clicking on the ‘Set cookies’ link in the footer.
What are cookies?
A cookie is a small text file that is placed by your web browser and stored on your computer, laptop, tablet or mobile phone. Cookies are used to record information about your use of the website. This information can then be used by us or third parties. For example, to make the website work, for analysis or for marketing purposes.
When we talk about ‘cookies’ below, we also mean similar techniques through which information is collected, such as device fingerprinting and tracking pixels.
Types of cookies
There are two types of cookies:
- Functional cookies ensure the proper functioning of our website. They are anonymous and have no impact on your privacy.
Purpose: functional website, e.g. logging in or remembering your language preference. - Analytical cookies are intended to see how you use our website. They generally collect statistics and data about the use of our website. We distinguish between privacy-sensitive and non-privacy-sensitive analytical cookies. Privacy-sensitive analytical cookies contain information that can be traced back to you as an individual. An example is a cookie that stores a unique ID to recognize whether you are a returning visitor. Non-privacy-sensitive analytical cookies, on the other hand, collect anonymized data that cannot be traced back to you personally.
Objective: collecting website statistics.
Permission to place cookies
We do not need to request your consent to place functional and non-privacy-sensitive analytical cookies. The data we collect do not affect your privacy.
We do request your consent for the placement of privacy-sensitive analytical cookies. When you (first) visit our website, you can give permission to place privacy-sensitive analytical cookies via ‘Accept’ in the cookie banner. Or you can not give your consent by choosing ‘Refuse’. Or you can customise your cookie preference via ‘Configure’. You can change or withdraw your consent at any time.
Cookie Overview
Below, you can see which cookies we place.
Functional cookies (without your consent)
| Name | Provider | Retention period | Description |
| XSRF-TOKEN | Cappital | Session | Cappital uses this cookie to protect the website against Cross-Site Request Forgery (CSRF) attacks. |
| _dplmbr | Cappital | Session | Supports the technical operation of the portal during your visit and helps provide a stable and secure user experience. |
| aegcap_mijn_user_logged_in | Cappital | Session | Remembers that a user is logged in to the portal so that features remain available during the visit. |
| SSESS* | Cappital | 24 days | Cappital uses this cookie to manage your session and keep features available while you are logged in. |
| pensioenCookie | Cappital | Session | Cappital uses this cookie to support the operation of the pension portal and the user session. |
| ppi_statistics | Cappital | 4 hours | Cappital uses this cookie to temporarily store data needed for certain portal features to function and for user actions to be carried out. |
| _apimbr | Cappital | Session | Cappital uses this cookie to support technical functionality and communication between underlying systems. |
| webfront | Cappital | Session | This cookie supports the technical operation of the website and ensures that visitor traffic is handled in a stable and secure manner. |
| mod_auth_openidc_state_* | Cappital | Session | Cappital uses this cookie to manage temporary login status and authentication requests. |
| incap_ses_*_* | Imperva incapsula | Session | Imperva Incapsula uses this cookie to protect the website against misuse and unwanted traffic. |
| nlbi_* | Imperva incapsula | Session | Imperva Incapsula uses this cookie to ensure that the website functions properly and that traffic is handled correctly. |
| visid_incap_* | Imperva incapsula | Session | Imperva Incapsula uses this cookie to protect the website against misuse. |
| INGRESSCOOKIE | OneWelcome | Session | OneWelcome uses this cookie to route traffic to the appropriate underlying server and ensure that the website functions properly. |
| iWelcome-Locale | OneWelcome | 1 year | OneWelcome uses this cookie to store the user’s language preference. |
| iWelcome-Segment | OneWelcome | Session | OneWelcome uses this cookie to determine which portal or environment the user is logging in to. |
| iwopbs | OneWelcome | Session | OneWelcome uses this cookie to allow users to log in securely. |
| iw_auth_gtrackid | OneWelcome | Session | OneWelcome uses this cookie to support authentication processes and enable secure login. |
| __Host-ACCESS_ENGINE_SESSION | OneWelcome | Session | OneWelcome uses this cookie to manage the user session during authentication. |
| OG-CONFIG | OneWelcome | Session | OneWelcome uses this cookie to store configuration data needed for the authentication process. |
Analytical cookies (without your consent)
| Name | Provider | Retention period | Description |
| Piwik Pro session hash | Piwik Pro | 30 minutes | Piwik PRO places this cookie to link activities during a visit to the website. This gives us insight into how the website is used, allowing us to analyse and improve its operation, content and user-friendliness. |
Analytical cookies (with your consent)
| Name | Provider | Retention period | Description |
| _pk_id# | Piwik PRO, Polen | 13 months | Piwik PRO places this cookie to recognise visitors and store various characteristics about them. This gives us insight into how the website is used, allowing us to analyse and improve its operation, content and user-friendliness. |
| _pk_ses# | Piwik Pro, Polen | 30 minutes | Piwik PRO places this cookie to track whether a visitor is active during a visit to the website. |
Deleting cookies
You can delete all cookies that have been placed through your browser settings. You can also use your web browser to refuse cookies. For more information about deleting cookies and enabling or disabling cookies, see your browser’s instructions and/or Help function.
Your rights
Our privacy statement tells you how you can make use of, among other things, your right to inspect, correct and delete personal data.
Changes
Cookie statement version 3.0, August 2026. The cookie statement can be changed. If anything changes with regard to cookies, we will again request your consent for the changed cookies.